Our commitment to your privacy

We at UmraPay are committed to protecting our customers' privacy. The UmraPay Privacy Policy ("Privacy Policy") applies to all personal information collected or provided to us, offline or online, including personal information collected or provided through the App or our mobile website, through our official social media pages that we control ("Our Social Media Pages"), and through messages and notifications we send to you (collectively, including the Social Media Pages, App, and Website, the "Sites"). By submitting personal information to us, you agree to the terms and conditions of this Policy.

Personal information

What personal information do we collect?

“Personal information” is information that identifies you as an individual and that the user provides to us when registering in the application or completing his data within the application, or that the application collects to carry out the required tasks, and includes:

• Real name
• Mobile number
• Profile picture
• Proof of identity
• Country of Residence
• Site information
• Demographic information
• Device information
• Information collected through cookies, additional pixel data, and other technologies

How do we use personal information?

We may use personal information in the following ways:

• Protect other users from having fake accounts.
• Running application services that depend on confirming the user's true identity
• Sending you alerts and messages based on your information

Security

We adopt stringent regulatory, technical, and administrative measures to protect the personal information in our possession. We strive to ensure that your data is secure within our data storage system.

If you have any reason to believe that your activity with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please notify us immediately of the issue through the Support and Help page in the UmraPay app.